Privacy Policy

Who we are

Thermal Bridging is a trading name of Ian Kay, 4 Grange Avenue, Warrington, WA4 1PN. Contact [email protected] about your personal information.

Information we use

We use the contact details, correspondence, drawings and project information you provide to respond to enquiries, prepare quotations and carry out agreed work. Website security records may include your IP address and request information.

Why we use it

We process enquiry information to take steps at your request before a contract, and project information to perform our contract. We use information as necessary for legal obligations and our legitimate interests in protecting the website, maintaining business records and resolving queries or disputes. We do not add you to marketing lists when you request a quote.

Service providers

We use hosting, backup, website security and email service providers where needed to operate the business. They receive only the information needed for their services. Where processing involves an international transfer, we use the applicable lawful transfer arrangements; contact us for details relevant to your information.

How long we keep it

We retain information for as long as needed to deal with your enquiry or project and meet our accounting, insurance, legal and dispute-handling requirements. The type of record, whether you commission work and any ongoing issue determine the retention period. Contact us if you want to discuss a specific record.

Your rights

Depending on the circumstances, you may request access, correction, deletion, restriction or portability of your personal information. You can object to processing based on legitimate interests. Contact us at [email protected]. You can also complain to the Information Commissioner’s Office.

Cookies and analytics

This site uses essential cookies where needed for security and administrator sign-in. With your permission, we use Google Analytics to understand website use, such as pages visited, visits and device information. Analytics cookies help distinguish visits. We do not send your enquiry details or uploaded drawings to Google Analytics. Advertising features are disabled.

You can accept or reject analytics and change your choice using Cookie settings in the footer. We remember your choice on this browser for 180 days. Rejecting analytics does not prevent you using the website or requesting a quote.

Updated 24 October 2026.